Refund policy
Our approach to returns — simple and fair, given our cookies are baked fresh to order.
No Returns on Delivered Items
Because our cookies are perishable and baked fresh to order, we can't accept returns once your order has been delivered.
If Something Arrives Wrong
If your order arrives wrong, damaged, or missing items, message us within 24 hours of delivery and we'll arrange a replacement or refund.
How to Request One
Contact us on WhatsApp or email Mariebakery.aj@gmail.com with a photo of the item and your order number — we'll take it from there.